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Service Design Definitions

Recently I have often found myself discussing service design and its definition(s). Design professionals often seem to lack theoretical education and have sometimes problems understanding key concepts....

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ServiceD Explained

ServiceD project involves a number of dimensions. On one hand, the project does research into the evolution of design expertise in Finland and Estonia from the early 20th century onwards - including...

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Latest Defenition / Description of Service Design Work

 1. analysis and cross-disciplinary research related to service development2. foresight and strategy work related to service development3. creation of new service ideas and concepts4. design of service...

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Innovation Dynamics and Innovation Policy (# 1)

A number of key terms and concepts have been grouped together in the recent debate over innovations and technology: knowledge society, information society, network society, informationalism, the...

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Futures Drivers of Design

Digital evolution architect Mika Ilari Koskinen found ten key drivers for the future of design in his interview.I. Globalization is of course the biggest driving force. When manufacturing leaves a...

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Prosumerism and crowdsourcing

Research shows that perhaps the most essential phenomenon related to consuming and consumption is the increase in customers’ willingness to tune and customize products and services to suit their own...

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